Director of IT Field Support Job at Riverside Recruiting, Independence, OH

Q3JUZk10dGhlVGptOUM0emlKTGRIbGs1c0E9PQ==
  • Riverside Recruiting
  • Independence, OH

Job Description

I'm a recruiter. This service is free to you (the candidate). One of the companies I recruit for is looking to hire a:

Director of IT Field Support

$125,000 to $155,000 + up to 10% bonus

20% overnight travel for first 6 months

10% overnight travel afterward

Independence, Ohio

Company

• 25 days of PTO + paid holidays

• Medical, dental, vision insurance

• 401k including company matching

• Solid leadership with core values

• Established reputation, major growth

• Laid-back culture with open door policy

• High visibility, make a difference

• Employe recognition and awards

• Employee assistance program

• Discounted child care

Role

• Lead multiple dispersed teams

• Oversee IT Field Support group

• Travel to meet with managers / clients

• Propose solutions to improve processes

• Lead, coach, and mentor Field Support Managers

• Develop KPIs for Managers to evaluate their teams

• Build partnerships with vendors and hold them accountable

• Ensure optimal IT support experience throughout all locations

• Meet business timelines, establish and measure required SLAs

• Ensure solutions meet requirements for security, portability, and performance

• Foster a culture of service excellence, accountability, and continuous improvement

• Oversee performance management, professional development, and succession planning

Required

• Ability to travel

• Vendor management

Director title or above

• Charismatic leadership traits

• Results oriented and goal driven

• Managing multiple teams simultaneously

• Ability to think independently and contribute

• Self-motivated and collaborative team player

• Ability to successfully multitask and prioritize

• Highly organized with attention to detail

• Ability to pass background checks

Sean Zetts

440-447-0001

Riverside Recruiting

Sr. Recruiter & President

Sean.Zetts@RiversideRecruiting.com

Job Tags

Night shift

Similar Jobs

JLJ IV ENTERPRISES INC.

Civil Construction Superintendent Job at JLJ IV ENTERPRISES INC.

 ...and a Summer Friday program. Key Responsibilities: Field Operations Management Direct and supervise all daily field construction activities. Coordinate labor, equipment, materials, and subcontractors to meet project schedules. Develop and implement... 

Scott Humphrey Corporation

Senior Construction Project Manager Job at Scott Humphrey Corporation

 ...clear progression potential Job description Reputable, leading, local General Contractor with a heavy focus on commercial construction projects. Projects include: life sciences, higher education, medical, retail, historical renovations, and industrial.... 

Leidos

Cyber Security Analyst Job at Leidos

 ...and USCYBERCOM ~** Technologies: Security Support Linux Network Splunk TCP/IP Unix More: ** The Leidos Digital Modernization sector is continuously looking for cleared Cyber Security Analysts that are interested in joining the DISA GSM... 

Frasier

Admissions Nurse (RN) Job at Frasier

 ...Admissions work best when clinical judgment, organization, and communication come togetherthis role is built for an RN who brings all three. Frasier is hiring an Admissions Nurse (RN) to own clinical review and coordination across our continuum of care, supporting... 

Radisson Blu Aqua Hotel, Chicago

Restaurant Manager Job at Radisson Blu Aqua Hotel, Chicago

 ...Join Our Renowned Team as Restaurant Manager Radisson Blu Aqua Chicago Downtown FireLake Grill House and Cocktail Bar at the Radisson Blu Aqua Chicago possesses a timeless atmosphere with a modern edge who is looking for an energetic and detail oriented Restaurant...