WFM Kronos Job at Inherent Technologies, Remote

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  • Inherent Technologies
  • Remote

Job Description

Major Responsibilities:

System Enhancements

Follow the development life cycle and adhere to the standard procedures

Support acquisitions work for the Kronos iSeries system

Research and resolve issues identified in systems and interfaces

Determine root cause for problems and implement improvements to prevent repeated occurrences

Assist with project/product releases.

Actively participate in design and development assignments

Thoroughly understand assigned applications and system architecture

Conduct research for understanding new industry technologies as needed.

Consistently deliver according to commitments and project plan dates.

Collaborate with business analysts on project requirements.

Participate in troubleshooting activities when complex issues arise

Work on assignments involving the use of various technologies both old and new.

Provide creative solutions and database/software management scenarios to address new and unique business requirements

Pay Policies/Configuration

Interpret and convert complex facility pay policy requirements at the direction of the Payroll Service Centers, Corp Compensation and local markets

Configure and maintain 3rd party time & attendance software (UKG WFM and Kronos iSeries Timekeeper) for major initiatives as well as ongoing maintenance

Fulfill certain roles as assigned by management, such as overall testing coordination & documentation, special group planning & review coordination, overall help-desk ticket coordination, etc.

Perform light application development as required.





Hardware/Time clocks

Support end users nationwide as second level support on software and hardware (UKG WFM/Kronos time clocks)

Customer Support

Troubleshoot issues with UKG WFM and Kronos timekeeping system to determine if the issue is related to configuration set up.

Work in a team environment with very integrated team member roles (i.e. consultant configuration specialists, RPG programming staff, Customer Support Services, Payroll Service Center teams, etc) to support all major initiatives (Lawson deployment, Payroll Consolidation) and ongoing maintenance.

Qualifications

Bachelor ' s degree preferred

3 or more years of relevant work experience

Knowledge, Skills, Abilities, Behaviors

Growth mindset and a willingness to learn new skills, technologies, and frameworks

Relationship building and collaboration skills across diverse and matrixed stakeholders and customers

Ability to identify, prioritize, and balance multiple stakeholder priorities

Strong project management skills to manage multiple projects and deadlines simultaneously

Experience determining and overseeing application development initiatives and estimating resource requirements

Excellent problem solving and analytical skills, including experience leveraging data to assist with decision making and independently resolve software engineering problems

Expertise in strategic thinking and strong business acumen

Strong experience in understanding business partner and client needs

Demonstrated success in defining and building products

Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing

Understanding of agile methodology and software development lifecycles

Job Tags

Work experience placement, Local area

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