Job Description

Job Title Warehouse Operations Supervisor

Job Summary

The Warehouse Operations Supervisor is responsible for overseeing the day-to-day functions of warehouse operations, including inbound and outbound freight, staging, dispatch coordination, and delivery execution. This role ensures that warehouse staff and drivers are performing at a high level, that freight is handled safely and accurately, and that operational standards are consistently met. The Warehouse Operations Supervisor is based out of the Seattle/Ballard, Washington market and plays a hands-on leadership role in a fast-paced logistics environment, driving efficiency, accountability, and compliance across all operational areas.

Key Responsibilities

Warehouse & Operations Management

• Supervise daily warehouse activities including receiving, inbound processing, outbound staging, and dispatch preparation
• Ensure freight is handled, stored, and staged in accordance with company standards and customer requirements
• Coordinate warehouse workflow with delivery schedules and driver dispatch to maximize efficiency
• Verify load accuracy, delivery documentation, and paperwork prior to departure
• Identify and resolve operational gaps including shortages, damages, and delivery exceptions
• Monitor throughput, capacity, and workflow to meet daily service targets

Dispatch & Delivery Coordination

• Coordinate driver schedules, routes, and daily dispatch operations
• Communicate delivery status updates, delays, and exceptions to internal teams in real time
• Ensure drivers are properly equipped, documented, and prepared for each delivery
• Review and confirm proof of delivery (POD) completion and accuracy

Team Supervision & Development

• Provide day-to-day direction and leadership to warehouse associates and delivery drivers
• Assist with onboarding, training, and ongoing development of new and existing employees
• Monitor attendance, performance, and adherence to operational procedures
• Foster a culture of teamwork, accountability, and continuous improvement

Safety & Compliance

• Enforce all safety policies and proper material-handling procedures
• Ensure compliance with company policies, DOT requirements, and customer-specific standards
• Report and document incidents, damages, and safety concerns promptly
• Support internal audits, inspections, and operational reviews as needed

Administrative & Operational Support

• Complete data entry, order processing, and delivery confirmations accurately and on time
• Maintain operational records including PODs, damage reports, claims, and delivery logs
• Prepare daily and weekly operational reports and performance summaries
• Support billing accuracy, claims documentation, and records management

Qualifications

Required

• 2–4 years of experience in warehouse operations, logistics, or delivery
• Demonstrated supervisory or lead experience in an operational setting
• Strong organizational, communication, and problem-solving skills
• Ability to work in a fast-paced warehouse environment
• Basic computer proficiency (email, spreadsheets, internal systems)

Preferred

• Experience in final-mile, LTL, or 3PL operations
• Familiarity with WMS, TMS, or POD platforms
• Experience with dispatch or routing coordination
• Bilingual (English/Spanish) a plus

Benefits

We offer competitive compensation and a comprehensive benefits package including full health insurance (medical, dental, and vision), 401(k) with company match, life insurance, paid holidays and PTO, disability coverage, and career development opportunities.

Physical/Mental Demands

Employees must be able to sit and stand for extended periods, walk, reach, bend, stoop, and lift, push, or transport items up to 50 pounds. Manual dexterity and visual acuity are required to operate standard warehouse and office equipment. Specific vision requirements include close, distance, color, and peripheral vision with the ability to adjust focus.

Work Environment

This position is based out of our warehouse facility in Washington. Work is performed in a warehouse environment with frequent interaction with employees, vendors, and internal teams. Some evening and weekend hours may be required.

About ACS Logistics Holdings

ACS Logistics Holdings is a fast-growing logistics and transportation company operating across three divisions. Anderson Cargo Services manages freight and custom shipping solutions. Allegro Home Delivery specializes in nationwide middle and final-mile home delivery of large-scale items. DataTrec provides secure, high-speed transportation and logistics for data center enterprise equipment.

Allegro Home Delivery is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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