Job Description

About Buccan & Imoto

Buccan and Imoto, two celebrated concepts from acclaimed Chef Clay Conley, are coming to Coral Gables, bringing with them the culinary excellence and vibrant energy that have made them staples in Palm Beach. Buccan will offer its signature bold, globally inspired American cuisine in a lively, upscale atmosphere centered around a dynamic open kitchen and a refined small-plates menu designed for sharing. Just steps away, Imoto—meaning “little sister” in Japanese—will present an intimate, elevated take on Pan-Asian cuisine, including sushi, sashimi, and wok-fired dishes in a sleek, moody setting. Together, these two concepts will redefine dining in Coral Gables, blending sophistication, creativity, and a passion for exceptional hospitality.

Job Summary

The Restaurant Manager plays a central leadership role on the Buccan team, supporting all aspects of FOH operations, team development, scheduling, and guest experience. This is a hands-on position for someone who thrives in a high-energy, guest-first environment and understands the importance of leading by example, developing people, and delivering excellence every shift.

You’ll work closely with the General Manager to execute service at the highest level, maintain strong systems and accountability, and contribute to a culture that values creativity, precision, and hospitality above all.

Core Responsibilities

Leadership & Culture

• Serve as a visible, active floor leader and coach to all FOH team members.
• Promote a positive, respectful, and collaborative workplace culture.
• Lead with integrity and urgency while upholding brand standards and company policies.
• Ensure alignment with Buccan’s hospitality tone, Sequence of Service, and values.
• Act as a role model for professionalism, demeanor, grooming, and communication.

Guest Experience & Floor Management

• Ensure smooth service flow, pacing, and guest satisfaction throughout each shift.
• Personally connect with guests to build loyalty, gather feedback, and drive return visits.
• Resolve guest concerns gracefully and in alignment with Buccan’s high standards.
• Lead pre-shift meetings that energize and align the team around daily goals and details.

Operational Excellence

• Oversee all aspects of restaurant ambiance, including lighting, music, cleanliness, and table presentation.
• Ensure compliance with all health, safety, and sanitation standards.
• Execute daily opening and closing procedures with consistency and precision.
• Support cross-departmental collaboration between FOH, BOH, bar, and leadership team.

Financial & Administrative

• Maintain accuracy and integrity of Toast POS across all shifts.
• Responsible for accurate and complete cash-outs and end-of-day reconciliation.
• Oversee and execute all FOH scheduling, ensuring appropriate coverage based on sales forecasts, labor targets, and team availability.
• Input invoices and run reports to track inventory and performance.
• Monitor labor costs, contribute to P&L analysis, and participate in cost center management.
• Ensure thorough documentation of all employee-related matters in Pro Work.

Team Development & Support

• Participate in the recruitment, interviewing, and onboarding of new FOH team members.
• Set clear expectations and provide real-time coaching and regular performance feedback.
• Create a structured, supportive environment for team development and retention.
• Support new hire training, compliance paperwork, and continued education efforts.

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