Job Description

The Project Manager will be responsible for the management and service level attainment of assigned projects.

Duties/Responsibilities:

• Acts as a liaison between company, customers, and vendors.
• Schedule project internal and external calls for assigned projects within defined Service Level Agreements.
• Coordinate internal resources and third parties/vendors to ensure that all assigned projects are executed on time and within budget.
• Coordinate resource requirements with Field Operations Supervisor.
• Develop detailed project plans to monitor and track progress.
• Deliver consistent updates to both external and internal customers utilizing Project Status Reports and End of Day Reports to ensure clear and timely communication.
• Proficient utilization of authorized project management tools.
• Scheduling inventory shipments owned by both GTS and customers.
• Addresses questions, concerns, and/or complaints throughout the project and report/escalate to upper management as needed.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk.
• Submits invoices real time per Billing section in Statement of Work.
• Performs Project Close out tasks such as closeout call, lessons learned and customer satisfaction survey.
• Perform job costing reviews as needed during pre-sales.
• Conducts post project cost analysis as needed.
• Work closely with sales teams to supply necessary details to effectively promote and sell new projects, programs, and systems.
• Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• All job duties are to be performed in compliance with internal policies and deadlines.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Superior verbal and written communication abilities.
• Outstanding interpersonal and customer service capabilities.
• Exceptional organizational skills with keen attention to detail.
• Excellent time management skills, consistently meeting deadlines.
• Strong analytical and problem-solving expertise.
• Robust supervisory and leadership qualities.
• Ability to prioritize tasks and to delegate effectively.
• Comprehensive understanding of, or ability to swiftly learn about, the project or product being deployed.
• Proficient with Microsoft Office Suite and project management software (NetSuite).

Education and Experience:

• Bachelor’s degree in related field, which may include Computer Science, Business, or Engineering, required.
• At least three years of related experience required.
• PMP, PgMP, CAPM, and/or comparable project management certifications are highly desirable.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Up to 25% of travel to assigned accounts.

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.

For more information about E-Verify, please visit E-Verify's official website.

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