Job Description

Join a leading global airline as part of a growing digital transformation initiative. This new role offers the opportunity to shape the user experience across large-scale customer- and employee-facing platforms. As a Product Designer, you’ll work on meaningful, high-impact projects that improve tools used every day by thousands of aviation professionals.

This is a long-term, 40-hour-per-week contract role based in the Dallas–Fort Worth area, with a hybrid schedule, on-site Tuesday through Thursday. A portfolio is required for all applicants.

About the Role

You’ll join a multidisciplinary UX team driving design excellence across enterprise applications. In this role, you’ll collaborate closely with product owners, developers, and stakeholders to simplify complex workflows and create intuitive digital experiences. You’ll have ownership from early research through delivery, defining, designing, testing, and iterating user-centered solutions that align with business goals.

What You’ll Do

• Work cross-functionally in an Agile environment to define user stories and UX deliverables.
• Lead design from discovery through implementation, balancing user needs, technical constraints, and business priorities.
• Influence product decisions using UX best practices, data, and research insights.
• Present concepts and design recommendations clearly to stakeholders and leadership.
• Design interaction flows, wireframes, prototypes, and visual mockups for responsive web and mobile applications.
• Collaborate with engineering teams to ensure solutions are both elegant and executable.
• Conduct and analyze user research through interviews, usability testing, and heuristic reviews.
• Develop and maintain documentation, navigation flows, and design systems to ensure consistency and scalability.

What You’ll Bring

• Bachelor’s degree in Human-Computer Interaction, Human Factors, Computer Science, Visual Design, or related field (or equivalent experience).
• 5 years of UX or Product Design experience with complex web and mobile applications.
• Expert proficiency in Figma and modern prototyping tools (Adobe CC, etc.).
• Experience designing for enterprise systems, responsive/adaptive layouts, and accessible interfaces (WCAG).
• Proven ability to collaborate across distributed teams and manage multiple stakeholders.
• Experience conducting both qualitative and quantitative user research.
• Ability to communicate effectively with developers, non-technical users, and leadership.
• Strong organization, systems thinking, and attention to detail when building flows and design structures.

Why This Role

• Join a UX organization actively shaping the future of digital experience in aviation.
• Contribute to the design of large, complex applications with real operational impact.
• Collaborate with a highly skilled, cross-functional team that values creativity, research, and continuous learning.
• Enjoy a stable, long-term contract with benefits and potential for future growth.

Compensation & Benefits

• Hours: 40 hours per week
• Location: Dallas–Fort Worth Area
• Hybrid Schedule: Onsite Tuesday–Thursday (mandatory)
• Work Authorization: Must be eligible to work in the U.S. (No C2C)
• Duration: 1 year + highly likely extension/potential to conver to FTE
• Portfolio: Required for consideration
• Benefits: Medical, Dental, Vision, and 401(k) after 60 days, plus applicable PTO and sick leave per state/local law
• Pay Range: $60–$72 per hour DOE (W2)

The specific compensation for this position will be determined by several factors, including the role's scope, complexity, and location; the cost of labor in the market; the candidate's skills, education, training, credentials, and experience; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision, and 401K contributions, as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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