Outreach Specialist - Chinese Community Job at Element Care, Brighton, MA

Qzc3ZE50eGllajdvOXlNNGdaWFRFMTh3dWc9PQ==
  • Element Care
  • Brighton, MA

Job Description

GENERAL SUMMARY:

Develops relationships with and implements strategies for a group of assigned accounts in a specified geographic area with a primary goal to maximize number of account referrals of older adults eligible to join Element Care PACE. Well versed in complete line of PACE services and account needs. Expertly describes, succinctly, PACE benefits to participants and accounts. Responsible for seeking out new accounts. 

  Essential Responsibilities:

  • Develops and implements personal Annual Business Plan which includes strategies and activities necessary to achieve outreach, event, inquiry, referral, and enrollment goals from target accounts.
  • Collaborates with the Information and Referral department and the Enrollment team to achieve inquiry and referral pipeline goals. 
  • Creates productive and collaborative relationships with referral sources to identify likely qualified referrals.
  • Identifies new strategic referral sources and works with managers to grow those relationships.
  • Participates in community outreach activities, including but not limited to, senior fairs, community events, and aligned professional association events.
  • Consistently documents all outreach activities in the Salesforce CRM application in a timely manner.
  • Understands, expertly describes, and presents the Element Care PACE program and value proposition to internal and external groups such as employees, referrals, caregivers, and accounts, as well as potential partners, including, but not limited to, Assisted Living Facilities, Housing and Adult Day Health organizations.
  • Provides market intelligence to Outreach and Enrollment Management.
  • Seeks advice, training and coaching from colleagues and management for continued professional development.
  • Develops strong, productive relationships with Center IDTs and staff.
  • Frequent local travel.
  • Ability to attend events outside of regular business hours.
  • Performs other duties as assigned.

Job Specification:

  • Bachelor’s level degree (preferred) with 1-5 years of experience in older adult services related position.
  • Minimum of 1 - 3 years of sales experience in healthcare or group insurance strongly preferred.
  • Must have proven experience working in a customer facing role focused on sales and/or customer service.
  • Strong understanding of customer service, sales, outreach, and marketing principles and practices.
  • Strong business acumen, strategic prospecting, active listening, relationship building, networking, time management and organizational skills.
  • Strong verbal and written communication with exceptional presentational skills.
  • Excellent computer skills and high-level proficiency with MS Outlook, Word, Excel, and PowerPoint. Experience with a CRM, Salesforce preferred. A willingness to become proficient in other work-related applications. 
  • Knowledge of Medicare, Medicaid and insurances.
  • Possession of a valid Mass. driver’s license and a vehicle to be used for marketing activities.
  • Must be able to lift and carry packages or equipment up to 25 pounds.
  • Fluent in Mandarin

Compensation details: 68000-74000 Yearly Salary

PI04420980ab08-30492-40537030

Job Tags

Local area

Similar Jobs

MESSERLI KRAMER P.A.

Attorney for Banking Practice Group: Lateral or Senior Associate Job at MESSERLI KRAMER P.A.

 ...issues within the larger framework of the business as a whole. We are seeking a Senior Associate or Lateral Attorney for our downtown Minneapolis office to practice in the area of commercial banking. Successful candidates will have seven plus years of... 

Blayzer Digital

Web Design Intern Job at Blayzer Digital

OpportunityBlayzer is a growing web development and marketing company in need of a Web Design Intern who can build custom graphics and handleweb design. We build ecommerce, content management, and custom solutions for web and mobile. Responsibilities... 

Bath Concepts Independent Dealers

Drywall Repair Technician Job at Bath Concepts Independent Dealers

 ...Drywall Repair Technician / Drywall Patch Specialist / Handyman Location: Lubbock, TX Reports To: Drywall Manager Employment...  ...with drop cloths and masking materials. Measure, cut, install, and secure drywall patches and replacement panels. Tape, mud... 

Osmose Utilities Services

Civil Structural Engineer Job at Osmose Utilities Services

Osmose Utilities is currently seeking an experienced Civil/Structural Engineer Steel to join our structural engineering team.This role is designed for experienced engineers who are prepared to take on advanced technical responsibilities, provid independent engineering... 

Growth Marketing Pro, LLC

SEO/AEO Manager, Reddit Job at Growth Marketing Pro, LLC

 ...Growth Marketing Pro, a fast scaling growth marketing agency is looking to hire an SEO/AEO Manager, Redditto deliver WOW results for our Reddit organicmarketing engagements. Our organic marketing programs are rooted in SEO but have expanded to include AEO and Reddit...