The Switchboard Telephone Operator / Emergency Dispatcher provides continuous, professional telephone and emergency communication services for the Northport VA Medical Center. The operator serves as a critical first point of contact for patients, staff, visitors, and emergency responders, ensuring timely call handling, accurate routing, and immediate response to emergency situations in accordance with VA policies and procedures.
• Answer all incoming calls within three (3) rings in a courteous, professional manner
• Route calls accurately to appropriate departments, clinics, wards, or personnel
• Assist with authorized local, long-distance, conference, collect, and international calls
• Operate Cisco Webex and Cisco Finesse telephone systems
• Maintain call logs and long-distance records
• Receive and prioritize emergency calls and alarms
• Activate Code Blue, overhead paging, radio, and crisis pager systems
• Dispatch Police, Fire, Medical, and Emergency communications
• Ensure confidentiality in compliance with HIPAA and Privacy Act
• High school diploma or equivalent
• Minimum one (1) year experience in switchboard, call center, or emergency communications
• Ability to work rotating shifts, weekends, and federal holidays
• Strong verbal communication skills
• Ability to work calmly under pressure
• Hospital or medical center experience
• Government or VA facility experience
• Multi-line telephone or paging system experience
• Completion of VA orientation and system training
• Minimum one (1) full week of on-the-job training per shift before independent duty
• Ongoing training per VA directives
• Must pass VA background investigation
• Must obtain VA-issued identification badge
PI3d1f9bc2a9f4-30492-40341343
...Delivery Expert Pay Range: $17.13 - $17.13 + Tips and mileage paid daily! Job Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our...
Internal Communications Director Position Description Strategic internal communications leader responsible for connecting initiatives across the organization into a cohesive, visible communications strategy balancing strategic direction with hands-on execution that...
...top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As a Purchasing Agent Senior 3, youwill be responsible for the functions outlined below: Essential...
Family Run and Locally Owned CompanyWe Care about our employee's We offer Benefits - All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) We have401K, Health Insurance, Dental, and Vision...
...sponsorship of an employment Visa at this time. POSITION SUMMARY: The Senior Microbiologist is a critical technical resource in the QC Microbiology laboratory supporting the manufacturing of sterile injectable products. This position is responsible for independently...